IACA’s Future of Cash Stakeholder Series…A look at the critical cash stakeholders

by | Apr 21, 2026 | Focus Series, Member Meeting Notes, Webinars | 0 comments

In the world of increased digital adoption, banknote printers, mints, features suppliers, CITs, commercial banks and central banks are all facing business pressures and business conditions that could potentially affect their viability and operation in the cash cycle. If any of these stakeholder groups fail in their responsibility to support cash, there’s a risk that the end-to-end cash cycle could be in jeopardy of failure. Throughout 2025 and now into 2026, IACA has been hosting webinars and key discussions that focus on the resilience of these key stakeholders. The goal of the discussions is to accurately identify the key risks and opportunities, explore their implications and raise awareness among the cash cycle participants.

Here is what we have discussed so far:

  1. Webinar: The Future of Banknote Printing Webinar March 26, 2025 – If you missed this webinar, you can watch the recording via our website under Resources>Videos/Webinars (you must be logged in to see it).  Also see more details below.

  2. In-Person Members’ Discussion Meeting In May Diving Deeper into the Future of Banknote Printing – May 2025 in Bangkok at the Currency Conference. See notes and details here: https://currencyaffairs.org/bangkok-2025-members-discussion-meeting-notes/

  3. Webinar: The future of Cash Management Services (CIT/Cash Processing) October 1,2025Read our overview and watch the recording Here: https://currencyaffairs.org/future-of-cash-from-the-cash-management-services-perspective

  4. In-Person Member Discussion Meeting @ The Americas Cash Cycle Seminar in Miami, (November 3-5, 2025).  We took a deeper look at the revelations that came from our October 1 webinar regarding the future of Cash Management Services. CMCs are core to cash distribution and recirculation and discussed what the industry can do to help influence a positive trajectory for this critical stakeholder. Read our overview and NOTES HERE: https://currencyaffairs.org/overview-of-the-future-of-cmcs-discussion-at-americas-ccs-in-miami

  5. Virtual Round-Table Q&A, Wednesday November 19, 2025:  Our panel from the October 1 did not have enough time to answer the great questions from the participants, so we continued our Q&A time on this virtual Teams meeting call–and it was EXCELLENT.  Watch the recording and read the NOTES HERE:  https://currencyaffairs.org/overview-of-the-virtual-qa-roundtable-session-november-19-2025-re-future-of-cash-management-services-cit-cash-processors/

      6. Webinar: Future of Commercial Bank Cash Operations:  Wednesday, March 4. In this  webinar, we heard views from our esteemed international commercial bank panel on how customer behaviour is changing and how the banks are rethinking their role in cash acceptance, access and availability.  Read overview and access webinar here: https://currencyaffairs.org/overview-of-march-4-webinar-the-future-of-commercial-bank-cash-operations/ 

7.  POST WEBINAR virtual Round-table discussion: Wednesday, March 11.  IACA members met on a TEAMs call to discuss the key insights and learnings from the March 4 Webinar on the Future of Commercial Bank Cash Operations (read Webinar + Round-table discussion overview here: (https://currencyaffairs.org/overview-of-march-4-webinar-the-future-of-commercial-bank-cash-operations/)  

8.  WEBINAR:  Future of the CENTRAL BANK in the CASH CYCLE: Wednesday, April 8, 2026  – We continued our Future of Cash Stakeholder series of webinars and learned how the central banks THINK about cash for the future; how they are PLANNING for cash for the future; and how will/should the business model for cash change from their perspective. (Read Webinar + Round-table discussion overview here: https://currencyaffairs.org/register-for-the-april-8th-webinar-future-of-the-central-bank-in-the-cash-cycle/ )

9.  POST WEBINAR virtual Round-table discussion: Wednesday, April 15, –  IACA met on a TEAMs call to discuss the key insights and learnings from the April 8th Webinar on the Future of the Central Bank Currency Function. It was a great time to be (virtually) with our fellow members (and our webinar panel) discussing this important topic.  (Read Webinar + Round-table discussion overview here: https://currencyaffairs.org/register-for-the-april-8th-webinar-future-of-the-central-bank-in-the-cash-cycle/ )

Here is what’s coming :

UPCOMING IN-PERSON Members Discussion Meetings – We plan to use these 2 forums below to step back and take a look at what we’ve learned over the last year from examining these stakeholders and consider what does it all mean for the future of cash; what the industry can do to correct course and bring more resilience to the entire cash eco-system.  These are such important conversations and we really hope you plan to be at these conferences to take part in these discussions.

GLOBAL CURRENCY FORUM – Antalya, Turkey :  Monday, April 27 at 10:00am – 12:30pm

BANKNOTE CONFERENCE – Washington, DC : Monday, May 11,  2:15pm – 4:15pm.  REGISTER for the IACA discussion meeting during the conference registration process. 

WE ARE GAINING GREAT INSIGHT INTO THE RISKS THESE STAKEHOLDERS FACE.  STAY TUNED FOR IACA’S NEXT AREA OF FOCUS–BUILDING ON THESE LEARNINGS.

THE FOLLOWING IS MORE DETAIL OF WHAT WE DISCUSSED SO FAR during this series:

We held a Webinar: March 26, 2025 A Look at the Future of Banknote Printers.

IACA invited a few of our banknote printer members to participate on the panel of this webinar discussing key challenges and opportunities they face as they plan for a future for cash.  

Panelists:

Marilou Arends, Chief Operating Officer, Canadian Banknote Company:

Malcolm McDowell, CEO, Note Printing Australia:

Wolfram Seidemann, CEO, Giesecke + Devrient Currency Technology:

Nikki Strickland, Group Strategy & Marketing Director, De La Rue:

If you missed this webinar, you can watch the recording via our website under Resources>Videos/Webinars (you must be logged in to see it). We also asked our panelists to answer the questions we were not able to get to and these can be seen here: https://currencyaffairs.org/wp-content/uploads/2025/04/2025-Future-of-Banknote-Printers-Webinar.-Questions-Answered.pdf

Following this, we had an In-Person Members Discussion Meeting in Bangkok on May 26, alongside the Currency Conference. We had over 120 members in the room discussing the Key-Takeaways from the Future of Banknote Printing Webinar and explored ideas for what the industry can do to help mitigate the risks facing the Banknote Printers and the future of cash. You can find the link to the Meeting Notes Here: You can find the Link to the notes HERE:  https://currencyaffairs.org/bangkok-2025-members-discussion-meeting-notes/

Also we held the following webinar…

Webinar, Wednesday, May 7, 2025, hosted by Numisma Bank

Topic: Enhancing Banknote Distribution Solutions for Global Banking Needs

Numisma is a Global Supplier of Banknotes, and they educated us on Banknote Distribution – the importance of this service to our industry, the continued relevance of cash in the global economy, the challenges this sector has faced and how its working now. This is a service that is rarely talked about – but is a critical aspect for continued global cash use. The presentation was led by industry veterans with decades of experience in the banknote and financial services sector.

        Speakers:

  • Vivek Tyagi, Chief Executive Officer, Numisma Bank,
  • Anny McConnery, Senior Vice President, Numisma Bank,
  • Tom Whitehead, Senior Vice President, Numisma Bank,
  • Paul Warner, Managing Director, Numisma Bank,

If you missed this webinar, you can watch the recording via our website under Resources>Videos/Webinars (you must be logged in to see it).